Refund Policy

A Legal Disclaimer

Serēnivive AI, an initiative under SDP Platforms of Surya Dev Prakash India Private Limited offers a transparent refund policy to ensure customer satisfaction; however, refunds are subject to the terms and conditions outlined in our service agreement. Users are encouraged to review eligibility criteria and timelines carefully, as refunds may vary based on subscription plans or specific services. Serēnivive AI, an initiative under SDP Platforms of Surya Dev Prakash India Private Limited, reserves the right to update this policy at any time without prior notice.

Refund Policy - The Basics 

At Serēnivive AI, an initiative under SDP Platforms of Surya Dev Prakash India Private Limited, we prioritize your satisfaction. If you're not fully satisfied with our services, you may request a refund within [specific timeframe, e.g., 14 days] of your purchase, subject to our terms and conditions. Refunds will be processed promptly, ensuring transparency and fairness in every transaction

What to Include in the Refund Policy

The refund policy for Serēnivive AI, an initiative under SDP Platforms of Surya Dev Prakash India Private Limited, should include clear guidelines on eligibility for refunds, specifying the time frame for requesting them (e.g., within 14 days of purchase), the conditions under which refunds are granted (e.g., dissatisfaction with services, technical issues, or unused subscriptions), and the process for initiating a refund request. It should also outline any non-refundable services, such as one-time consultations or completed sessions, while emphasizing a commitment to customer satisfaction and transparency.